USA Mortgage is a St. Louis-based, independent mortgage banking company. To the borrower, that means we control all aspects of the loan process, from originating the loan to closing and funding it with our own money. We pride ourselves on the lending excellence and the superior level of service that our status as a mortgage banker enables us to provide.
With no part of the process being outsourced or brokered, our clients experience a degree of service and communication that few, if any, firms can duplicate. We partner with every major financial services firm in the country to accommodate any financial situation. We are not a broker who acts as a mere intermediary with no ability to control each part of the process, nor are we an actual bank which typically specializes in checking and savings accounts and often views mortgages as a “necessary evil” rather than a core product or service.
At USA Mortgage, we know that the purchase of a home is a large investment - financially and emotionally - and we know that borrowers have many options. Our clients choose us because we keep fees to a minimum; provide speedy pre-approvals and low competitive rates; offer a diverse array of loan products and programs to fit individual needs; and ensure smooth, problem-free closings.
Our dedicated staff of more than 80 experienced and skilled loan officers, underwriters, processors, and closers truly makes the difference. They are focused on providing clear communications and ongoing follow-up with our clients, and their service-oriented attitude makes the entire process what it should be - a dynamic and positive experience.
We want you to be our client for life … and we treat you accordingly. Our goal is to build lasting relationships that continue past the closing table and that enable each and every person who relies on us for their financing needs to “bring home the American Dream.”
In 2007, the St. Louis Business Journal again named USA Mortgage one of the top residential lenders in the St. Louis metropolitan area.
We view our customers as "customers for life". The relationship does not end at the closing table, as is the case with most lenders; it continues over time through future follow-up calls, e-mails and letters about things such as market updates and refinancing opportunities.
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